Privacy Policy

Santo Landscaping ("Santo Landscaping," "we," "us," or "our"), a service of Marketing General Services LLC, operates the website santoslandscapingsanantonio.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or use our services.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information You Provide Directly

When you contact us, request a quote, or fill out a form on the Site, we may collect:

• Name
• Phone number
• Email address
• Property address or service location
• Details about your landscaping project or service request
• Any other information you choose to include in a message

Information Collected Automatically

When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
• Referring website or search terms
• General geographic location (city/region level, based on IP address)

This information is typically collected through cookies, web beacons, and similar tracking technologies (see Section 4).

Information from Third Parties

We may receive information about you from third-party services we use, such as:

• Form and scheduling tools
• Analytics providers
• Advertising or marketing platforms (e.g., Google, Meta)
• Payment processors (see Section 3A)

Payment Information

If you make a payment on our Site, we (or our third-party payment processor) may collect:

• Billing name and address
• Payment card or bank account details

We do not directly store full payment card numbers or bank account credentials on our own servers. Payment transactions are processed by PCI-compliant third-party payment processors, who have their own privacy policies and terms governing how they handle your financial information. We encourage you to review those policies before submitting payment information.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes or estimates
• Schedule and perform landscaping services
• Communicate with you about your project, appointments, or account
• Send invoices and process payments
• Improve our Site, services, and customer experience
• Send promotional or marketing communications (with the ability to opt out at any time)
• Comply with legal obligations and protect our legal rights
• Analyze Site usage and performance

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Payment processors, to process transactions and verify payment (Section 3A above)
• Service providers who help us operate our business (e.g., scheduling software, payment processors, email/SMS providers, hosting providers)
• Subcontractors or crew members involved in fulfilling your service request, limited to what's necessary to complete the work
• Legal and regulatory authorities, when required by law, subpoena, or legal process, or to protect our rights, property, or safety
• Business transfers, in the event of a merger, acquisition, or sale of business assets, where your information may be transferred as part of that transaction

We do not share your information with third parties for their own independent marketing purposes without your consent.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use the Site
• Measure the effectiveness of our marketing
• Support advertising and retargeting (e.g., Google Ads, Meta Pixel)

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this Policy
• Maintain business and tax records
• Comply with legal obligations
• Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time (via unsubscribe link or by contacting us directly)
• Opt out of the sale or sharing of personal information (if applicable)

Texas residents: As of the effective date above, Texas's data privacy law generally applies to larger businesses; however, we honor reasonable privacy requests regardless of company size.

To exercise any of these rights, contact us using the information in Section 10.

7. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, review platforms, payment portals). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Santo Landscaping  Email: [email protected] Phone: +1 (458) 500-1187

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.